Bharat Sanchar Nigam (BSNL) will not increase tariffs in the near term, the state-owned telecom operator’s Chairman and Managing Director reportedly announced on Tuesday. The official highlighted that ...
At Celosphere 2025 in Munich, the German telco demonstrated how combining process mining with predictive AI enabled proactive customer interventions - offering a practical blueprint for ...
At a national conference organised by the CBI and I4C, experts called on telecom service providers to strengthen customer verification and proactively assist investigative agencies to tackle ...
The Telecommunications Act 2023 has strengthened the consumer protection framework, imposing strict regulations on service quality, spam messages, and introduced a grievance redressal system. This may ...