SEPTA does not subscribe to Terminal, Transit’s customer experience platform. Rather, it relies on its own methods to acquire customer feedback. The agency conducts a quarterly customer satisfaction ...

I like trains. I like them so much that, despite being 27 years old now, I still don’t have a driving license. I travel by train and use public transit exclusively to get around in my daily life. The ...

Irene Okpanachi is a Features writer, covering mobile and PC guides that help you understand your devices. She has five years' experience in the Tech, E-commerce, and Food niches. Particularly, the ...