The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces.

So, you’re running a small business and thinking about getting a CRM. Specifically, you’ve heard about Salesforce ...

Salesforce is opening its platform to React developers. The Multi-Framework beta lets developers build native Salesforce apps with React while using Salesforce authentication, security, governance, ...

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a major push to make enterprise software work without the browser.

Salesforce Agentforce Contact Center unifies CRM, AI and workflows — but is the complexity worth it? A deep dive with analyst and expert perspective.