If something is stolen or lost during an Uber ride, getting meaningful help from the company may be more challenging than you think. One passenger turned to X to express her frustration after trying ...

CHICAGO — Uber on Monday launched a new feature that aims to reduce the issues some riders have faced when accompanied by their service animals. The new feature, said to have been developed over the ...

The company’s latest expansion beyond rides signals bigger ‘everything app’ ambitions while raising fresh questions about ...

Uber has launched a new feature for riders with service animals across the United States. The feature allows service animal handlers to self-identify in the app and automatically notify drivers at ...

PORTLAND, Ore. — Uber launched a new feature designed to help people with service animals get a ride. The feature, introduced in February, followed a KGW investigation into Uber and Lyft drivers who ...