Verizon customers report widespread wireless outage
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Verizon Communications customers throughout the U.S. experienced service disruptions Wednesday, the company said.The issue, which has lasted for several hours, has impacted wireless voice and data services for some customers,
New York State Assembly member Anil Beephan has called on the Federal Communications Commission to investigate the hourslong service outage.
Verizon says it's working to restore service. But if your Verizon device still shows "SOS" instead of service bars, you're affected by today's outage.
More than 150,000 Verizon customers are reporting outages on Wednesday, Jan. 14, according to Downdetector. As of 12:37 p.m. ET, roughly 157,596 customers have reported outages to the real-time tracking website.
Verizon says it's working on a solution for the national service disruption many customers experienced on Jan. 14.
There were more than 130,000 incidents of people reporting issues with Verizon's services around 1:11 pm ET, according to Downdetector.
Nearly 200,000 users reported their service being disrupted on Wednesday, according to Downdetector, with reports flooding in around noon. A majority of the issues were reported to be related to mobile phone connectivity, at 61%, followed by users having no signal, at 35%, and mobile internet disruptions, at 4%.
"I pay $175 for my Verizon phone bill I better get a discount next bill cycle," a user named "Kardashiangirl" wrote. A Verizon support account replied: "You are very welcome, once service is restored we can review and adjust based on how long the outage occurs." The message was signed by "Sydney," who also offered a happy smiling emoji
A surprise nationwide Verizon outage left countless users stuck with SOS-only phones and zero service, while its MVNOs weirdly kept working fine.