Zoom introduces next-gen Zoom Virtual Agent to automate end-to-end customer resolution

New virtual agent capabilities reduce customer effort, prevent repeat contacts, and give service leaders confidence to scale automationWith 43% ...
No Jitter

Zoom updates its Virtual Agent

This most recent iteration of the virtual agent builds on Zoom AI Companion 3.0 to enable multi-step workflow automation ...
CMSWire

Zoom Virtual Agent 3.0 Adds End-to-End AI Resolution for Customer Service

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...

Zoom unveils new 'Virtual Agent 3.0' for improved customer service automation

Zoom (ZM) launches Virtual Agent 3.0 with advanced AI for customer service—faster resolutions, smart handoffs, and big time savings.
Government Technology

Zoom Mulls New Virtual, IoT Capabilities for Collaboration

(TNS) — What’s next for Zoom? Try the possibility of virtual interaction. Pivoting into a more relevant role now that people are willingly and unwillingly heading back to work, Zoom Video ...
UUHC Health Feed

Zoom Virtual (Video) Visit Instructions

We recommend using a smartphone or tablet for your Zoom virtual visit. If you need to use a laptop or desk top computer, make sure it has a webcam, microphone, and speakers. Download the Zoom app to ...