Although you might not have imagined this 20 years ago, one of the primary ways that humans communicate is by typing into a computer and pushing send. Emailing has replaced actual letters—and in many ...

Q. My ex just changed the email address that he uses to communicate with me to include a derogatory reference to me. It’s ...

Dear Margar-etiquette, I read your previous email about kids not reading messages. I have the same issue. I work with a group of adults who do not read thei ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded "reply all" and SHOUT e-mail blunders persist, but also, Twitter ...