Information technology service management (ITSM) gives IT teams a structured system to improve IT services delivery, efficiency, and quality. The term “service” here can mean anything from managed IT ...
Zendesk, a customer service software company based in San Francisco, is laying off 8% of its global workforce. The tech firm’s CEO, Tom Eggemeier, told employees about the layoff round in a Wednesday ...
(Reuters) - Zendesk Inc, a maker of customer service software, filed with U.S. regulators on Thursday for an initial public offering of up to $150 million (89 million pounds). The company, founded in ...
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