Alan is a technology author based in Nova Scotia, Canada. A computer enthusiast since his youth, Alan stays current on what is new and what is next. With over 30 years of experience in computer, video ...

Starting around 9 a.m. EST Thursday, customers of the internet, TV and phone service provider Xfinity around the country and across Central and South Florida began reporting outages and problems with ...

Dealing with internet service providers' customer support is a nightmare, especially when it comes to big corporations. But what if you didn't ever have to fight with a customer representative again?

HOUSTON – As power is restored to homes and businesses across our area many of you say you still don’t have internet. AT&T and Comcast Xfinity customer service are difficult to reach and when you do ...