If your company is in the process of considering help desk software, then you know there's a lot to consider. Pricing, features, and usability are among the many characteristics that can leave you ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Zendesk, a maker of customer service software used by companies such as ...

Zendesk, a Danish startup that markets a nifty cloud-based, on-demand help desk system, has raised an undisclosed Series A round of funding from Charles River Ventures which it intends to use to ...

Customer service software provider Zendesk is betting big on conversational business solutions and the power of peer-driven communities to help its subscribers offer more comprehensive and engaging ...

Zendesk, a sleek, web-based help desk provider behind companies like Twitter and Groupon has officially launched into the Enterprise space with customer support solutions, tailored to large ...

Zendesk on Wednesday unveiled an extensively reworked version of its online help-desk software, in a bid to shove aside competition from the likes of Salesforce.com’s Desk.com and Freshdesk. The “new ...

Zendesk has always been known as a customer service cloud application, and while its focus remains on the customer, it is attempting to expand the mission using data to drive communication and ...

Zendesk on Wednesday unveiled an extensively reworked version of its online help-desk software, in a bid to shove aside competition from the likes of Salesforce.com’s Desk.com and Freshdesk. The “new ...

Since its launch, the Apple iPad has defied criticism and claims that it is a mere consumer toy unsuited for legitimate business. Companies of all sizes are embracing–or at least considering embracing ...

Zendesk stock has soared since its IPO last May. Can it keep climbing, or is it ripe for a correction? What Zendesk does Zendesk help desk software allows companies to manage customer service issues ...