Warren’s office found some callers wait at least three hours to speak to a representative, if they speak to one at all.

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide ...

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

S enator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

Top Democrats are urging the Social Security Administration to scrap plans that they say could make it easier for agency employees to be fired by DOGE. It's the latest push from the party's ...

WASHINGTON — Sen. Elizabeth Warren (D-Mass.) wants details about the Social Security Administration’s pending retirement claims and how many staff are left to sort through the growing backlog.

A change to Social Security was supposed to go into effect September 30, but the Administration backed down over objections.

The Social Security Administration is backing off a plan that would have eliminated paper checks for benefit payments. The agency had previously announced it would discontinue paper checks starting ...

U.S. Senators Elizabeth Warren and Ron Wyden have expressed concerns regarding the Social Security Administration's (SSA) staffing practices in a letter to Commissioner Frank Bisignano.