Calling a company and reaching a human operator-receptionist these days is about as rare as hitting the Mega-Million. The strange thing is, the companies that are the most likely to let an automated ...

In April 2021, the US Supreme Court issued its decision in Facebook v. Duguid narrowly construing the Telephone Consumer Protection Act’s (TCPA) “automatic telephone dialing system” definition. In so ...

How many of you parents receive regular robo-calls from your child’s school, those automated phone messages sent home? I receive three of them a week: one from my son’s elementary school principal, ...

On November 1, 2022, Oklahoma’s Telephone Solicitation Act (“OTSA”) took effect. State telemarketing laws, such as the OTSA, have been coined Mini-TCPAs because they are, in large part, the state ...

The automated phone systems and website of lender and servicer Mr. Cooper are running again following a cybersecurity incident that forced the company to lock down certain technology systems. On Oct.

May 7—No longer will you hear "Brownsville Police Department how can I help you" when you call the department. An automated phone system has taken over the PD telephone lines and will answer the calls ...