Retailers must monitor everything happening in their store environments. They also need “to balance that customer experience with the loss of a sale and the theft of a product,” said Andy Szanger, ...

Grocery store technology hasn’t changed much in decades, so when the pandemic hit, it served as a wake-up call to the industry, highlighting its shortcomings, especially concerning e-commerce. Grocery ...

When shrink goes unrecorded, retailers lose money and the visibility they need to understand where their processes are ...