NEW ORLEANS — There is no technology without money, and in Illinois, CIO Sanjay Gupta is going against the grain when it comes to funding. At the National Association of State Chief Information ...

Left to right: NASCIO Executive Director Doug Robinson, Arkansas CTO Jonathan Askins, Wisconsin CIO Trina Zanow, Rhode Island CIO Brian Tardiff at the 2023 NASCIO Annual Conference in Minneapolis.

One of the most daunting tasks IT leaders face is how to structure a cost recovery — or chargeback — system that works. Countless CIOs have been burned or even seen their jobs put in jeopardy over ...

The current interest in generative artificial intelligence (AI) has caused some to conclude that we may see a new wave of AI-enabled fraud. However, the payments industry shouldn’t overestimate the ...

As digital marketplaces expand, so too does the complexity of managing financial risk. Among the most pressing concerns is chargeback fraud, a deceptive practice that exploits the dispute resolution ...

The payments industry spent most of 2025 focused on Visa's VAMP framework -- and rightly so. VAMP reshaped how merchants think about chargeback thresholds and compliance risk. But while everyone was ...

The growing prevalence of card-not-present transactions will drive a 24% increase in global chargeback volumes by 2028, Sift predicts in its Q4 2025 Digital Trust Index: The Rising Impact of ...