When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Keep reading to find out all about the complete history of CRM and what the tools of today owe to ...

Rocket CRM has introduced a new series of platform enhancements focused on strengthening customer relationship management ...

The Journal of Personal Selling and Sales Management, Vol. 24, No. 4, Customer Relationship Management: Strategy, Process, and Technology (Fall, 2004), pp. 279-295 (17 pages) Customer relationship ...

Dublin, June 14, 2021 (GLOBE NEWSWIRE) -- The "Customer Relationship Management Market by Component and Industry Vertical: Global Opportunity Analysis and Industry Forecast, 2020-2027" report has been ...

Apptivo offers a comprehensive suite of tools for contact management, lead tracking, opportunity management, and sales ...

Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition. Many business owners are already aware of Customer Relationship ...

The goal of this preface is to describe how the special section on customer relationship management (CRM) was developed. In May 2003, Richard Staelin, Executive Director of the Teradata Center for ...

Customer Relationship Management systems, despite what all the vendors will advertise, are nothing more than databases. And the best CRM systems I know of at my clients have the most accurate, ...