When the world of work turned upside down in 2020, we quickly adapted to Zoom calls, Slack threads and digital whiteboards. At first, this newfound flexibility felt liberating. But as we settle into a ...
One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...
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To boost conversations at work, lean into rituals
DEAR READER: Are you relying on AI too much in a bubble for confirming your every move? According to a recent study by Stanford, AI is overly agreeable when it doles out interpersonal advice, which ...
Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...
Written in collaboration with Melanie Sodka, capacity management expert and author of Diary of a Functioning Burnout. In our work with leaders, professionals, and high performers who care deeply about ...
Most people assume a difficult conversation goes wrong when someone says the wrong thing. In my experience, it usually goes ...
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