Before you connect your modem, make sure that the ISP has programmed the modem with your account information. Sometimes, you may need to call the ISP after you plug the modem in at your home.

Setting up a new internet connection or replacing your router? Our guide will help you effortlessly get your Xfinity modem up and running ...

If you are unable to connect your router to your home Wi-Fi network, you can use your Samsung Galaxy phone's data connection to stay connected.