Patrick Marshall answers your tech questions. This week's topics cover programs appearing miniature on a laptop, Windows Update notifications on an older computer, and ways to edit photos after ...

Q: A program called MyPCBackup is installed on my computer, though I didn't add it knowingly. I want to get rid of it but am unable to remove it with the Windows 7 Remove/Change Programs tool.

Windows users see file management being handled by Windows Explorer or My Computer and might conclude that Windows uses separate programs to organize files.

The alternatives might have better features, support, and hype behind them, but as long as my workflow goes on uninterrupted, I'll stick to the tools I've used for around a decade. You will be ...

My Computer Has an Internet Connection But Won't Display the Web Browser. Clicking on a Web browser icon and not having the program launch, despite having a healthy Internet connection, indicates ...

This week a reader writes, “I am ready to purchase a new laptop. If I start using a cloud storage service, will I be able to access and download all of my programs and data into the new laptop ...