This paper provides the first exact analysis of a preemptive M/M/c queue with two priority classes having different service rates. To perform our analysis, we introduce a new technique to reduce the ...

The M/G/c queue is separately treated. Two imposed prerequisites, that only minimal prior information about the queue will be required and that no numeric method be needed other than a root-finding ...

In this paper, the authors presented an architecture of load balancing and algorithm which will further improve the load balancing problem by minimizing the response time while maintaining SLA.