At a time when many local governments face an increased demand on limited resources, “shared services” sound like a practical solution to improve efficiency, reduce costs and improve service delivery.

AI-generated summary reviewed by our newsroom. Read our AI Policy. ServiceFirst targets six administrative functions via a shared-services model. Board seeks $25M annual savings; ServiceFirst ...

There are two current trends in IT with diametrically opposed points of view that are worth looking at. The first is shared services, wherein the IT organization becomes the internal service provider ...

Back in 2010, when I was working in IT in local government, shared services were hailed as a lifeline. Councils were facing unprecedented budget cuts, austerity was biting hard and the subsidy for ...