For anyone wondering how to build digital skills in the public sector, OPSS offers a compelling model: Start small, be transparent, make it collaborative, and most of all, trust your people to shape ...

Consulting’s purpose, therefore, becomes not only to integrate AI responsibly for organizations but also to safeguard the ...

Leaders everywhere acknowledge that AI is transforming their organizations rapidly; yet despite investing heavily in ...

The AI hype cycle has reached an inflection point. Boardrooms that once greenlit AI initiatives based on potential are now ...

The Digital Leaders roundtable was framed around trust, risk, and value. But alongside these themes, one idea kept ...

As we head into 2026, the conversation about AI adoption has shifted. We're no longer debating whether AI works.

Over the last two years, the UK has surged ahead globally with its National AI Strategy, rapid public-sector adoption ...

As the biggest public service department in the UK, DWP Digital are driven to use technological solutions to better serve their 20 million claimants and customers each year. DWP Digital’s use of ...

Aqua Shard, high above London’s nighttime skyline last night was the stunning venue for the ninth running of the #DL100, the most prestigious digital leadership awards in the UK. Hosted by technology ...

As someone who has spent considerable time at the intersection of technology and organizational change, my work over recent years has become dominated by two interconnected themes: The Technology of ...

Last month we marked Neurodiversity Week, sparking a conversation about the Artificial Intelligence (AI) and concerns regarding bias. Amidst these discussions, the focus turns to how AI holds ...

While digital poverty mainly focuses on lack of access to online services and devices, expanding media literacy – the ability to make use of digital services safely and effectively – is integral to ...