Explore how AI is transforming business software by enhancing efficiency, automation and insights.

CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement ...

Salesforce's Agentic AI business remains solid, but we don't see growth inflection, reflecting a small revenue mix and slower ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

It has been a rough start for software stocks, with names like Adobe (ADBE) and Salesforce (CRM) down more than 10%, and ...

The use of AI in email marketing isn't a silver bullet, powered by an LLM. We look at the necessary steps marketing pros need ...

Businesses today that rely on outgoing calls face a harsh reality: Trust in the voice channel for many Americans is fundamentally broken. Fortunately, there’s a resource that can help restore consumer ...

Low connect rates can be mission-critical for home improvement companies looking to maintain or grow their business.

Orlando Bravo, founder and managing partner at private equity giant Thoma Bravo, believes corporate adoption of artificial ...

Shares of Salesforce have plunged about 10% year to date as fears about the likes of OpenAI's ( OPAI.PVT) ChatGPT crushing ...

Blockchain infrastructure importance surpasses tokens, driving DeFi value with robust architecture, reliability, and ...

The next generation of inference platforms must evolve to address all three layers. The goal is not only to serve models ...