In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

As AI becomes embedded across CRM workflows, the challenge in 2026 shifts from adoption to execution, forcing organizations ...

Make no mistake, either Agentforce is Salesforce's future or its future looks pretty bleak. For now, most CRM investors are ...

Joyz Cloudtech Pvt Ltd, a Noida-based Indian technology startup, has launched JoyzAI, an artificial intelligence chatbot ...

Age UK, Yorkshire Wildlife Trust and RSPCA reveal the CRM, digital experience platform, and other marketing technologies they use to help boost support.

Klaviyo stock looks set for a rebound with 30%+ growth and improved guidance. Read more about KVYO stock and its potential ...

Leading teams in 2025 didn't chase quick wins; they invested in human-centric design, clean data, and iterative innovation to deliver measurable outcomes.

Hiring, once again, becomes a competitive differentiator.

Salesforce's Agentforce ARR surge 330% Y/Y to $540M as thousands of deals and rising AI usage point to growing traction for ...

Open source enters 2026 as core enterprise infrastructure, with growing pressure around sustainability, governance, funding, ...

Every entrepreneur knows the feeling: a CRM full of promising leads, a growing contact list and ambitious revenue goals. Yet somehow, those connections never quite convert at the rate you’d hoped. The ...

Leading companies are adopting digital customer hubs that connect data, AI and automation to drive insight-based sales action ...