Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

The North Carolina Division of Motor Vehicles releases a strategic plan that sets priorities, goals and strategies for the ...

A Target representative about the 'rule' gaining viral attention on social media is normal customer service training.

Liz Weston, Certified Financial Planner, is a personal finance columnist for NerdWallet. Questions may be sent to her at 3940 ...

Over the past few weeks, T-Mobile has made it clear that it is heading in a new direction, following a significant leadership ...

Sinch reports that by 2026, customer communications will heavily rely on AI, conversational messaging, and personalized ...

For the family behind The Sweater Shop, a commitment to customer service and high-quality products are the secrets to four ...

The Customer Care team at United Bank has been named Service Team of the Year in the National Customer Service Association ...

The Ohio Turnpike recently hosted its last Customer Appreciation Event at the Middle Ridge Service Plaza, 46402 Middle Ridge ...

The Accra West Region of the Ghana Water Limited (GWL) joined the rest of the world to commemorate Customer Service Week 2025, with a week-long celebration aimed at appreciating customers and recognis ...

According to the NCDMV, the plan focuses on the agency’s goal of becoming an “excellent customer service organization” that ...

Built on Zoho CRM, SKYLine reflects the prowess of Indian technological innovation at its best which is, 'Made in India, for ...