As AI raises expectations for speed and relevance, retailers must prove personalization works in the moment.

As companies scale personalization efforts, they must balance delivering tailored experiences with ensuring customer privacy and data security.

Kindle Scribe owners can ask Alexa to turn documents into summaries, tasks, and reminders.

The Internet of Things, or IoT, is when everyday objects are connected to the internet to share information. Think of smart thermostats or fitness trackers. In 2017, IoT continued to grow a lot, with ...