Salesforce (CRM) is acquiring customer agent platform provider Fin for about $3.6B, subject to customary purchase price ...
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Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings
Businesses are accelerating their agentic offerings for enterprises as competition heats up.
Salesforce said on Monday it had signed an agreement to acquire customer agent company Fin for about $3.6 billion.
Salesforce is buying Fin, the customer-service AI firm formerly known as Intercom, for about $3.6bn to bolster Agentforce with fast-deploy support agents.
Salesforce ( CRM) highlighted a 'headless' strategy as a potential driver of new growth that is not yet included in its ...
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