New research draws the line between AI customer service that builds loyalty and AI deployment that drives churn — with ...

ChatGPT immediately asked me to pick a voice style. After I settled on one called Sol, I spoke my test prompt. Sol heard me ...

OpenAI signed Smartly as its first creative adtech partner, continuing its widely anticipated advertising rollout.

Our newest Ray-Ban Meta glasses are built to better serve people who rely on prescription glasses and all-day eyewear.

Google just rolled up with the bellhop. In case you missed it, Google's new "switching tools" let you paste a one-shot Memory ...

Users are flocking to Duck.ai. Is it a reaction to increasing concerns about AI companies and privacy? Here's what you should ...

While there are now more than 300 app integrations available, they’re hidden away and the functionality has been limited by ...

New research has found ChatGPT-5.2 can generate original mathematical proofs, introducing “vibe-proving” as a new AI ...

Six months in, ChatGPT’s third-party apps offer limited functionality and have been frustrating for developers.

Chinese AI companies are focused less on being cutting edge and more on attracting customers. That means holiday promotions, ...

The chatbot won’t laugh at its users, berate them or ignore them. It’s always available. The typical chatbot response feels comforting; A.I. responses are designed to be warm, confident and validating ...

Bernie Sanders interviews Claude AI, revealing how chatbots tailor answers to users—raising new concerns about bias, privacy, ...