Warren’s office found some callers wait at least three hours to speak to a representative, if they speak to one at all.

The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

Sen. Elizabeth Warren (D-Mass.) is asking Social Security Administration (SSA) Commissioner Frank Bisignano to provide additional information about the wait times for phone calls, amid reports of ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

Senator Elizabeth Warren, a Massachusetts Democrat, called for the Social Security Administration (SSA) to provide more accurate and detailed information about the agency's phone call wait times on ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...

The Social Security Administration is backing off a plan that would have eliminated paper checks for benefit payments. The agency had previously announced it would discontinue paper checks starting ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

WASHINGTON, DC - Sen. Elizabeth Warren (L) (D-MA) speaks during a press conference with Senate Democrats on Social Security at the U.S. Capitol on April 01, 2025 in Washington, DC.

WASHINGTON — Sen. Elizabeth Warren (D-Mass.) wants details about the Social Security Administration’s pending retirement claims and how many staff are left to sort through the growing backlog.

Top Democrats are urging the Social Security Administration to scrap plans that they say could make it easier for agency employees to be fired by DOGE. It's the latest push from the party's ...