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Video Teller Machine (VTM) | DBS Singapore

Many of a bank’s customers use its automatic teller machine to transact business after normal banking hours. During the early evening hours in the summer months, customers arrive at a certain location at the rate of one every other minute. This can be modeled using a Poisson distribution. Eachcustomer spends an average of 90 seconds completing his or her transactions. Transaction time isexponentially distributed. Determine the following:a. The average time customers spend at the machine, includi

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