The Secret Script That Reduced Call Times from 20 Minutes to 5 Minutes
11:40
The Secret Script That Reduced Call Times from 20 Minutes to 5 Minutes
1.7K views3 months ago
YouTubeMyra Golden
Customer Service Training | Master Handling Difficult Phone Calls
3:02
Customer Service Training | Master Handling Difficult Phone Calls
453 views1 month ago
YouTubeBusiness Training Media
Master Customer Call Control: Redirect with Empathy and Solutions
3:24
Master Customer Call Control: Redirect with Empathy and Soluti…
2.5K views9 months ago
YouTubeMyra Golden
Controlling Difficult Customers: Mastering Call Center Role Play Customer Service Skills
5:06
Controlling Difficult Customers: Mastering Call Center Role Play C…
14.4K viewsOct 5, 2024
YouTubeSingle Step English
Confidence Is Your Call Control with Customers
2:23
Confidence Is Your Call Control with Customers
2.3K views8 months ago
YouTubeMyra Golden
How to Reduce Escalations and Long Handle Times in Customer Service
4:02
How to Reduce Escalations and Long Handle Times in Customer S…
573.1K views5 months ago
YouTubeMyra Golden
How to Handle Angry Customers Over the Phone | The Dos and Don’ts
4:35
How to Handle Angry Customers Over the Phone | The Dos and Don…
192 views2 months ago
YouTubeBusiness Training Media
2:13
How Can Call Centers De-escalate Difficult Customer Calls? - Call Ce…
10 views7 months ago
YouTubeCall Center Pro Strategies
9:09
Difficult Calls Don't Have to Destroy Your Day Anymore | Call Center Tr…
7.4K views11 months ago
YouTubeFoundever Life
3:00
Ex Call Center Manager Explains Wny You Should Never Apologize …
495.3K views2 months ago
YouTubeMyra Golden
38:57
How Service Managers Should Handle Difficult Customers (Witho…
2.2K views3 months ago
YouTubeChris Collins
3:22
We Get the Behavior We Tolerate—How to Hold the Line W…
3K viewsMay 8, 2025
YouTubeMyra Golden
3:18
How to Handle the Cussing Customer
34.5K views9 months ago
YouTubeMyra Golden
3:19
How To Remain Calm When Dealing With Difficult Customers Over Th…
8 views8 months ago
YouTubeCustomer Support Coach
5:44
How to Handle Abusive Callers | Online Call Center Soft Skills Part 39
1.5K views9 months ago
YouTubeBenchmarkPortal
7:31
Mental Health: 7 Call Center Techniques That Work
2.6K views8 months ago
YouTubeFoundever Life
3:14
How To De-escalate Tense Call Center Situations? - Call Center Pr…
38 views8 months ago
YouTubeCall Center Pro Strategies
4:02
How to Handle Conflict and Complaints on the Phone | Call Ha…
288 views9 months ago
YouTubeUK Patient Care
1:02
How to Handle Angry Customers | 3 Quick Tips
378 views2 months ago
YouTubeBusiness Training Media
4:02
How to Shut Down a Rude Customer—Without Losing Your C…
3.2K views10 months ago
YouTubeMyra Golden
3:16
How to Handle Difficult Customers Without Matching Their Energy (3 …
31.6K views7 months ago
YouTubeMyra Golden
8:31
Effective Strategies for Dealing with Challenging Customers
45.2K viewsNov 5, 2024
TikToknteirocornelius
2:44
Ex Call Center Manager Explains Why Customers Ask for a Supervi…
235 views2 months ago
YouTubeMyra Golden
35:21
57 Phrases to De-escalate Any Angry Customer
259.4K viewsMay 20, 2023
YouTubeMyra Golden
20:56
How to Help Angry, Unhappy Customers! Business English for …
189.5K viewsJan 15, 2025
YouTubeHigh Level Listening Advanced English Podcast
10:33
Emotionally Intelligent Customer Service Pros Use This Technique t…
44.9K viewsFeb 2, 2024
YouTubeMyra Golden
8:32
Dealing with Customer Escalations: Real Call Center Scenarios and Ex…
15.3K viewsJun 15, 2024
YouTubeSingle Step English
2:03
How Do You De-escalate An Angry Customer In A Call Center? - Call …
18 views8 months ago
YouTubeCall Center Pro Strategies
24:19
Calming Irate Customer Interactions: 5 Proven Techniques
219 viewsAug 9, 2024
YouTubeAdvice from a Call Center Geek
See more videos
Static thumbnail place holder